Skip to content

Drinkmate FAQs

How does Drinkmate work?

Drinkmate carbonators are powered by compressed CO2 gas, not by electricity or batteries. They use standard threaded CO2 cylinders.

How is Drinkmate different than other drink carbonators?

Drinkmate is the world's first home carbonation machine that lets you carbonate any drink, not just water and also re-carbonates fizzy drinks that have gone flat like soft drinks, sparkling wine, beer, champagne etc. The key is our patented Fizz Infuser technology. The Fizz Infuser features a two-stage pressure release system that allows you to safely and easily carbonate virtually any beverage. Other home carbonating machines state that they can only carbonate water because they cannot safely depressurise drinks containing sugar, flavourings or alcohol.

Why is Drinkmate better?

Drinkmate can carbonate virtually any cold drink, not just water like most other sparkling drinks makers. With Drinkmate, the possibilities are almost endless.

Enjoy sparkling drinks your way, whether you're looking to cut back on sugary fizzy drinks, create healthier alternatives at home, or simply experiment with new flavours. From juice and squash to iced tea and cocktails, Drinkmate lets you add fizz to your favourite drinks in seconds. Whether you're at home, at work, outdoors or on the go, you can create the perfect sparkling drink just the way you like it

What is Drinkmate Omnifizz?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

The Drinkmate OmniFizz is the first home carbonation system that allows you to quickly add sparkle to virtually ANY beverage you choose. Not only can you carbonate water like other brands, but you can also create sparkling juice, iced tea, coffee, sports drinks, wine, cocktails, flat soft drinks and even beer, something that can only be done with the Drinkmate Omnifizz!

Click here to watch the Drinkmate OmniFizz How-To Video

Click here for the Drinkmate OmniFizz Product Manual

What is Drinkmate's Return/Warranty Policy?

The Drinkmate OmniFizz and LUX machines comes with a 2-year warranty for consumers, and a 1-year warranty for commercial use. 

This warranty only applies to the original buyer or gift recipient. Please keep your receipt / proof of purchase for warranty claims. For more details, click here

Troubleshooting

I cannot attach the Fizz Infuser and bottle to the unit because the white plastic tip is blocking the way. What should I do?
This is an easy fix! Watch this video, or keep reading below: https://youtu.be/0-cMK3f1nOc?si=fxPn03mtdlJyWjwX If you can see the white plastic tip protruding and preventing the Fizz Infuser from sliding into the adapter, gently but firmly pull the black adapter down and forwards until you hear a click. The adapter should sit at roughly a 45-degree angle, with the white tip hidden inside. You can then slide the Fizz Infuser and bottle into place.
My beverage has little or no carbonation. How do I fix this?
  • The CO₂ cylinder may be empty. Replace it with a new cylinder.
  • The CO₂ cylinder may be too cold. Allow it to reach room temperature before use.
  • Your drink may be too warm. Use a colder liquid, as lower temperatures produce better carbonation.
  • Check that the CO₂ cylinder is properly attached to the receptacle. If it is loose, it may not activate correctly. Gently but firmly hand-tighten the cylinder.
  • CO₂ may not be mixing properly with your chosen drink. Shake the bottle and allow 10 seconds for the CO₂ to fully mix with the drink before releasing the pressure.
  • Your drink may contain a high level of sugar, which tends to absorb more CO₂ than water. Add one or two extra bursts of CO₂ and shake the bottle before releasing the pressure.
  • Use longer bursts of CO₂.
  • The valves in the Fizz Infuser may be blocked or leaking. If you can hear a hissing sound, soak the Fizz Infuser in clean water for 15 minutes or replace it.
  •  
Foam rises too quickly while I’m carbonating or releasing pressure. What do I do?

Every drink behaves differently when carbonated. If foam escapes from the Fizz Infuser while you're releasing pressure, try the following the next time you carbonate that drink:

  • Fill the bottle only halfway to allow more room for foam.
  • Use shorter bursts of CO₂.
  • Wait a little longer between each burst of carbonation.

The more you use your Drinkmate machine, the more confident you'll become at carbonating different drinks and achieving the perfect level of fizz.

It’s difficult to remove the Fizz Infuser from the bottle after carbonating.

There may be excess CO₂ pressure inside the bottle. To release it, lift the chrome pressure-release tab on the Fizz Infuser and wait until all excess pressure has escaped, or press the blue quick-release button to release the pressure more quickly. Once the pressure has been fully released, the Fizz Infuser should be easier to open.

My Drinkmate doesn’t work because the white nozzle tip in the machine was damaged. How do I avoid that?

Always make sure the Fizz Infuser is fully slid into position before locking it down.

The Fizz Infuser contains a magnet that helps guide it smoothly into place, so there should be no need to force it. If the Fizz Infuser is only partially inserted when you lock it down, the white tip may become damaged. If this happens, your Drinkmate may not be able to carbonate drinks correctly.

This is uncommon and can easily be avoided with a little care and patience.

  1. Slide the Fizz Infuser fully into the machine at a 45-degree angle.
  2. Then gently but firmly push the Fizz Infuser and bottle down into the locked position, ready to carbonate your drink.

CO2 Cylinders

How many bottles can my CO2 cylinder carbonate?

A standard 60L CO₂ cylinder can carbonate up to 60 litres of water.

The exact number of drinks you can carbonate will vary depending on the type of drink, how much carbonation you prefer, and how you use your Drinkmate machine. Drinks that require a higher level of fizz will naturally use more CO₂.

We recommend keeping one or two spare cylinders at home, so you can quickly replace an empty cylinder and keep enjoying your favourite sparkling drinks without interruption.

Can I use other brands of cylinders in the Drinkmate?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Yes, Drinkmate is compatible with most standard threaded CO₂ cylinders from other brands.

However, there are some exceptions. Certain manufacturers use a proprietary cylinder system designed exclusively for a specific machine. These cylinders will not fit Drinkmate machines and, likewise, Drinkmate cylinders will not fit those machines.

If you're unsure whether a particular cylinder is compatible with your Drinkmate, please contact our customer support team for advice before use.

Is the CO2 in Drinkmate cylinders safe?

Yes. Drinkmate uses beverage-grade CO₂ sourced from reputable EU suppliers. All CO₂ supplied meets stringent quality and safety standards and is fully traceable, with quality control and recall procedures in place should they ever be required.

You can enjoy your favourite sparkling drinks with complete confidence, knowing the CO₂ used in your Drinkmate is safe, reliable and suitable for food and drink preparation.

Can I refill the Drinkmate cylinders myself?

No. We strongly advise against refilling cylinders through unauthorised third parties or using unapproved CO₂ supply sources.

For safety, performance and warranty reasons, Drinkmate cylinders should only be refilled or exchanged through approved suppliers. Using unapproved CO₂ sources may damage your machine, affect its performance, and could invalidate your warranty.

We cannot verify the quality, purity or handling of CO₂ supplied by third parties, and improperly filled or damaged cylinders may pose a safety risk. To ensure the best experience and continued safe operation of your Drinkmate, always use approved CO₂ supply options.

Can I remove the copper valve on the cylinder? What is the little hex bolt on the cylinder?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Only authorised personnel should attempt to modify the structure of a CO₂ cylinder valve. Unauthorised tampering with the valve assembly is extremely dangerous and should never be attempted. Altering the hex bolt on the side of the cylinder may disable critical safety features. Under no circumstances should you attempt to modify, alter or repair a CO₂ cylinder.
Can I use a 8g CO2 charger in my Drinkmate machine?

No. 8g CO2 chargers do not work with Drinkmate machines. 8g CO2 chargers are only for handheld soda makers, and they are not refillable.

 

Accessories Fizz Infuser

Why do I hear a hissing sound when I lift the chrome tab on the Fizz Infuser? What is the blue button underneath for?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

The chrome release tab is designed for slow pressure release. When lifted, it allows CO₂ to escape gradually, reducing pressure inside the bottle and helping to minimise foaming.

The blue quick-release button provides a faster way to release pressure. For some drinks, such as water, there is usually no need to use the slow-release tab first, and you can use the blue button straight away.

Before removing the Fizz Infuser, always press the blue quick-release button to ensure all pressure has been fully released.

Never attempt to force the Fizz Infuser off the bottle. Removing it while the bottle is still under pressure may cause the contents to spray out, creating a mess and potentially causing injury.

Why can’t I get the Fizz Infuser and bottle off the Drinkmate machine?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

To remove the Fizz Infuser and bottle, tilt the base of the bottle forwards. Hold the Fizz Infuser or bottle and gently but firmly pull it outwards and upwards at a 45-degree angle. The Fizz Infuser assembly should then slide easily off the Drinkmate machine.
Should I clean the Fizz Infuser? How?

The Fizz Infuser should be rinsed with room-temperature or warm (not hot) water immediately after use when carbonating anything other than water. Lift the slow-release valve (the chrome tab) to allow water to flow through the inside of the unit. This is particularly important if your drink has overflowed and entered the Fizz Infuser.

We recommend soaking the entire Fizz Infuser in clean water for 10 minutes once a month to keep it thoroughly clean.

Caution: The Fizz Infuser is not dishwasher-safe.

Can I store the Fizz Infuser inside the fridge or freezer?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

No. We do not recommend storing the Fizz Infuser in the fridge.

The Fizz Infuser contains a number of precision components, including springs and valves, which are designed to operate at normal room temperatures. Storing the Fizz Infuser in very cold conditions may affect its performance and could lead to operational issues.

If you'd like to chill your drink after carbonation, simply remove the Fizz Infuser and use the bottle cap supplied with your Drinkmate bottle before placing it in the fridge.

This will help keep your drink fresh and sparkling while protecting the Fizz Infuser from unnecessary wear.

The foam level rose up high and came out the top of the Fizz Infuser. Is this a problem? How can I avoid this?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Some drinks, such as beer, naturally produce more foam during carbonation than others. If foam comes through the Fizz Infuser, there's no need to worry. Simply rinse the Fizz Infuser thoroughly after use to keep it clean and working properly.

To reduce foaming next time, try using shorter, gentler bursts of CO₂ and fewer carbonation cycles. Before releasing the pressure, gently shake the bottle to help more CO₂ dissolve into the drink, which can reduce excess pressure and improve carbonation.

If you'd like a fizzier result, simply reattach the bottle to your Drinkmate and add more CO₂.

With Drinkmate, you're in control of the level of carbonation, so you can create the perfect amount of fizz to suit your taste.

Using Drinkmate

Does Drinkmate recommend shaking the bottle after it is removed from the machine?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Yes. After the carbonation process, some CO₂ remains in the air space above the beverage. Shaking the bottle helps the CO₂ mix more thoroughly with the drink, resulting in better carbonation. Shake the bottle after removing the Fizz Infuser and bottle from the machine, but before lifting the slow-release tab.
How many times should I push the carbonation button?

a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}

The ideal level of carbonation depends on both the type of drink and your personal taste. We recommend experimenting with different levels of fizz to find what works best for you.

For maximum carbonation, continue adding short bursts of CO₂ until you hear the characteristic ‘whoosh’ as excess gas is released through the Fizz Infuser.

Some drinks are more challenging to carbonate because they produce more foam. For these drinks, use a gentler approach by pressing the carbonation button only part of the way down. Short, controlled bursts of CO₂ are usually more effective than long bursts, and can help reduce excessive foaming.

With a little experimentation, you'll quickly learn the best carbonation technique for each type of drink and enjoy consistently great results.

If I keep pushing the carbonating button down for a long time, what will happen?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

The Drinkmate Fizz Infuser is equipped with built-in safety valves to help prevent over-pressurisation. Once the optimum pressure is reached, you'll hear a characteristic ‘whoosh’ as excess CO₂ is released. While you can continue pressing the carbonation button, doing so will simply waste CO₂ without significantly increasing carbonation.

If you'd like a higher level of carbonation, remove the Fizz Infuser and bottle from the machine and gently shake the bottle while it remains pressurised. This helps more CO₂ dissolve into the drink, increasing carbonation without using additional gas.

For best results, we recommend using short, consistent bursts of CO₂ during carbonation.

With a little practice, you'll soon find the ideal level of fizz for your favourite drinks and achieve consistently great results every time.

How do I make a sparkling cocktail with Drinkmate?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

We're glad you asked! Drinkmate has developed a range of excellent cocktail ideas and other drink recipes.

The beauty of the Drinkmate and Spritzer lies in the complete control they give you over carbonation and pressure release when creating cocktails and other cold drinks. You can experiment and create your own unique recipes and flavour combinations. Some drinks produce more foam than others, but there is virtually no limit to the possibilities.

We'd love you to share your favourite drink recipes with us so that everyone can enjoy them too!

Is there any beverage I can’t carbonate with Drinkmate?

With a little care, Drinkmate can carbonate virtually any cold drink, including those containing pulp or small pieces of fruit.

When releasing pressure, try to prevent foam from reaching the tip of the Fizz Infuser. Releasing pressure slowly and carefully will help minimise foaming and keep the Fizz Infuser cleaner during use.

After carbonating drinks that contain pulp or fruit pieces, thoroughly clean the Fizz Infuser by soaking it in warm water and rinsing it well. This will help remove any residue and keep it performing at its best.

With proper use and cleaning, you can enjoy a wide variety of sparkling drinks while maintaining the performance and longevity of your Drinkmate.

How many times should I push the carbonation button?

a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}

The ideal level of carbonation depends on both the type of drink and your personal taste. We recommend experimenting with different levels of fizz to find what works best for you.

For maximum carbonation, continue adding short bursts of CO₂ until you hear the characteristic ‘whoosh’ as excess gas is released through the Fizz Infuser.

Some drinks are more challenging to carbonate because they produce more foam. For these drinks, use a gentler approach by pressing the carbonation button only part of the way down. Short, controlled bursts of CO₂ are usually more effective than long bursts, and can help reduce excessive foaming.

With a little experimentation, you'll quickly learn the best carbonation technique for each type of drink and enjoy consistently great results.

If I keep pushing the carbonating button down for a long time, what will happen?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

The Drinkmate Fizz Infuser is equipped with built-in safety valves to help prevent over-pressurisation. Once the optimum pressure is reached, you'll hear a characteristic ‘whoosh’ as excess CO₂ is released. While you can continue pressing the carbonation button, doing so will simply waste CO₂ without significantly increasing carbonation.

If you'd like a higher level of carbonation, remove the Fizz Infuser and bottle from the machine and gently shake the bottle while it remains pressurised. This helps more CO₂ dissolve into the drink, increasing carbonation without using additional gas.

For best results, we recommend using short, consistent bursts of CO₂ during carbonation.

With a little practice, you'll soon find the ideal level of fizz for your favourite drinks and achieve consistently great results every time.

How do I make a sparkling cocktail with Drinkmate?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

We're glad you asked! Drinkmate has developed a range of excellent cocktail ideas and other drink recipes.

The beauty of the Drinkmate and Spritzer lies in the complete control they give you over carbonation and pressure release when creating cocktails and other cold drinks. You can experiment and create your own unique recipes and flavour combinations. Some drinks produce more foam than others, but there is virtually no limit to the possibilities.

We'd love you to share your favourite drink recipes with us so that everyone can enjoy them too!

Is there any beverage I can’t carbonate with Drinkmate?

With a little care, Drinkmate can carbonate virtually any cold drink, including those containing pulp or small pieces of fruit.

When releasing pressure, try to prevent foam from reaching the tip of the Fizz Infuser. Releasing pressure slowly and carefully will help minimise foaming and keep the Fizz Infuser cleaner during use.

After carbonating drinks that contain pulp or fruit pieces, thoroughly clean the Fizz Infuser by soaking it in warm water and rinsing it well. This will help remove any residue and keep it performing at its best.

With proper use and cleaning, you can enjoy a wide variety of sparkling drinks while maintaining the performance and longevity of your Drinkmate.